Teledyne Marine Enhances Customer Service and Support with Global Investments
Teledyne Marine has recently announced significant advancements in customer service and support through strategic investments in facilities, personnel, and global service locations. These developments are aimed at meeting the increasing demand for marine technology solutions in various sectors such as defense, security, oceanographic research, and environmental monitoring.
Key Highlights of Teledyne Marine’s Expansion:
- Enhanced facilities and staff in Kopavogur, Iceland
- Opening of a new AUV Repair Center in North Falmouth, Massachusetts
- Establishment of a new Service Center at Teledyne Raymarine in Fareham, England
- Expansion of the field engineering team
Facility Expansions in Iceland: In response to the growing demand for marine technology solutions, Teledyne Gavia has expanded its operations in Kopavogur, Iceland. The enhancements include new facilities, additional staff, and the appointment of a Gavia Service & Support Manager to better serve customers seeking compact Gavia systems and larger Osprey and SeaRaptor AUVs.
North American Growth: Teledyne Marine has opened a dedicated AUV Repair Center in North Falmouth, Massachusetts to cater to the increasing need for support in the region. This center ensures faster repairs and shorter turnaround times, ensuring operational efficiency for customers.
Expansion in the UK: To meet the needs of its growing UK customer base, Teledyne Marine is establishing a new service center at the Teledyne Raymarine facility in Fareham, England. This center will provide repair and field service capabilities for APEX floats, Slocum gliders, and Gavia AUVs, ensuring top-tier support for UK clients.
Strengthened Engineering Team: The North Falmouth service and engineering team has welcomed new members, including Glider Field Applications Engineers, an Acoustics Sales Support Engineer, and a Profiling Float Applications Engineer. These additions bring expertise and customer-focused dedication to enhance Teledyne Marine’s service capabilities.